It will be our endeavor to work towards customer satisfaction to the best of our abilities. Should you have concerns about non-receipt of ordered copies, please write into us at firstname.lastname@example.org.
If it is established upon our findings that the delivery has not been made or there are errors on our part, we will send an additional copy free of charge. Annually upto one free copy may be availed in this manner for each subscription.
In case of e-journals please write to us or call us on our helpline at 1800 1033 444 and our team will help resolve your concerns.
Subscriptions once made will be non-transferable and for a period of one year. They will not be cancelled. In exceptional circumstances we may be able to advise subscribers on periodic suspension or extension of the subscription.
Payments once received cannot be refunded.